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Frequently asked questions

1- How can I find out if a product is available for my country?

2- Why can't I return certain products?

3- Why can't I purchase or ship certain products to my country?

4- How do I know if my order will be shipped DDP or DDU?

5- Do all states in the US charge sales tax?

6- Is sales tax included in the price of the item?

7- How is sales tax calculated during the checkout process?

8- Can I see the sales tax amount before I check out?

9- Is sales tax refundable?